Organisations today are challenged with multiple systems and databases with the result that there is no one single view of the customer that can be counted on with any degree of accuracy.
As companies grow, so does their investment in various systems and technology platforms evolve over time. Different departments from sales to marketing to finance to customer service all have a need to capture, track and report on customers.
The Problem? There are often so many disparate unconnected systems implemented over the years that there is no one single view of the customer. In many cases, organisations may not even be aware of the data available within their organisation.
Join this interactive workshop to learn more about the challenges facing organisations today in having a 360-degree view of their customer and how Microsoft Dynamics with Customer Insights can help by accelerating the time to gain insights with an AI-powered customer data platform that works across multiple channels and with your existing stack.
This interactive workshop will demonstrate how using Microsoft Business Applications with Customer Insights can help organisations:
Adapt easily to changes
Stay Connected to customers
About Us
Codec is an award-winning Microsoft Gold partner and the leading Dynamics 365 partner in Ireland with 10 partner of the year awards to our name. We are Microsoft Gold Partners of the year for 2022 for Business Applications and Customer Service and we are also the only Microsoft Gold Cloud Business Applications certified partner in Ireland.